Reports: we need a system! How about this one?

[flaglady]

Some time ago, Ministry started this system of tagging their reports so everyone immediately knew what was what. I suggest that we could do with something similar ourselves - urgently.

This is what Ministry are using now

SYMBOLS:

Please use these symbols to identify quickly what we need done in the reports.

http://www3.christianforums.com/images/icons/icon5.gif Input needed
http://www3.christianforums.com/images/icons/icon4.gif supervisor input needed
http://www3.christianforums.com/images/icons/icon7.gif Ready to be worked
http://www3.christianforums.com/images/icons/icon2.gif waiting on member

Please remember that these are such a help!!!!!



CONSENSUS:

When determining that a report is ready to be worked, please keep in mind the following:

3 mod/member consensus agreeing to the problem & action.

OR

Majority (mod &/or member) consensus after discussion of problem. If a majority can not be met, then the team leader will come in and make the deciding vote.

(like this!!)

[JAS4Yeshua]

Great idea! :)

[Lel]

Just wondering from the outside -

The SDA forum generates enough reports to feed a small army, but it looks like only two mods are running that forum. With so many reports there at this time and so few mods, either more mods will have to work SDA reports or to get things done timely there will have to be less input.

Also I can do non-moderating organizing tasks like bumping reports & moving them to archives :)

Off to organize!

[Jim47]

I like your scheme Jo, good job :thumbsup:

maybe we can use this :mad: for a ban request ;)

[flaglady]

Or these, perhaps? .... http://i21.photobucket.com/albums/b286/flagady15/smilies/pistols.gif or ....http://i21.photobucket.com/albums/b286/flagady15/smilies/thoregonian_pcwhack.gif or ....http://i21.photobucket.com/albums/b286/flagady15/smilies/smileyhangman.gif

What do you think?

[Jim47]

Or these, perhaps? .... http://i21.photobucket.com/albums/b286/flagady15/smilies/pistols.gif or ....http://i21.photobucket.com/albums/b286/flagady15/smilies/thoregonian_pcwhack.gif or ....http://i21.photobucket.com/albums/b286/flagady15/smilies/smileyhangman.gif

What do you think?


Cute but I want something quick and easy. I'm not as computer minded as you are, or as smart ;)

[Tonks]

It is a good idea...but I'm not sure that it necessary site-wide.

My view is that all reports are waiting to be worked. :) lol.

[flaglady]

Erm - Tonks, this is the ET HQ, remember? Not CR?

[pdudgeon]

i don't know if anyone else does this, but if you use the 'search' function in the reports forum and type in the first word of your forum name (ie. Messianic. Spirit, etc) it will pull up all the reports for you.

it does make things a bit easier to find, and a lot quicker than going thru all 14 pages of reports.;)

as for the coding system, i think that 'supervisor input needed' is a good one, the blue question mark if more team input is needed, and the red frown if a ban or FSB is needed.

just my ramblings.:)

[DedicatedLittleFaith]

I think it is a great idea, but I am a bit confused be the "when a report is ready to be worked".... I always work on reports as soon as I receive them.

Perhaps I misunderstood what you meant: do you mean when we are ready to take action upon the report,,, then we use those symbols?

[stone]

After a sup gives feedback on a report, that report ready to be worked, can be handy. It gets confuseing when a report required input from more than one level of staff.

I like the smile system. :thumbsup:

o yea, JO, Debi wanted me to pm this to you, she thought you might could use it, its a template i created to help work rfe's.

Anyone that wants to use it, go for it.


***

[insert name here]

Staff has received a (report) on one of your post. We are requesting that you edit your post within the next 24 hours. A link to the post is below:

[insert link here]

[post number here]

The violation is highlighted below in red:

[copy violation highlighted in red here]

Please contact staff with any questions.

Stone
Ecumenical Moderator


***

this came in handy dealing with those hundreds of sda reports, ok, slight exageration there...

[flaglady]

I think it is a great idea, but I am a bit confused be the "when a report is ready to be worked".... I always work on reports as soon as I receive them.

Perhaps I misunderstood what you meant: do you mean when we are ready to take action upon the report,,, then we use those symbols?

Hey - I just copied this from Ministry! We can rework it to our own requirements if we want. This is just for starters.

[pdudgeon]

just putting in a plug here. i tried Jo's system and it worked great!

ps. be sure to add this to your training wiki. ;)

pps. it would surely be handy if a copy of the symbols should find their way into a sticky post in the repots section.

[flaglady]

You mean this, Pam?

SYMBOLS:

Please use these symbols to identify quickly what we need done in the reports.

http://www3.christianforums.com/images/icons/icon5.gif Input needed
http://www3.christianforums.com/images/icons/icon4.gif supervisor input needed
http://www3.christianforums.com/images/icons/icon7.gif Ready to be worked
http://www3.christianforums.com/images/icons/icon2.gif waiting on member




That would be no problem - providing everyone on ET agreed to use it! So far we have had 8 out of 27 members vote





And what about this ....

CONSENSUS:

When determining that a report is ready to be worked, please keep in mind the following:

3 mod/member consensus agreeing to the problem & action.

OR

Majority (mod &/or member) consensus after discussion of problem. If a majority can not be met, then the team leader will come in and make the deciding vote.

Have you noticed the wordage in red? Is that okay with everyone? Suppose three members decided such-and-such and action should be taken - is the mod then obliged to carry it out even though he/she might not agree?

Food for thought ......

[helenofbritain]

Have you noticed the wordage in red? Is that okay with everyone? Suppose three members decided such-and-such and action should be taken - is the mod then obliged to carry it out even though he/she might not agree?

If the members can overrule the mods, then what is the point of having mods? Assuming each ET forum has at least three mods, balanced viewpoints should be able to be maintained, without the need for members to steady the boat. If you catch my drift.

I like the symbols... i think the only slightly confusing factor would be that the http://www3.christianforums.com/images/icons/icon4.gif is also the symbol that appears in posts that have been reported, and maybe we shouldn't use the same sign for two different things?

[Lisa0315]

I think I voted for this, but I do have one concern now that I have worked a few reports. Member participation is encouraged, but I am not sure that impartiality is insured with members having a vote on the action taken.

Lisa

[flaglady]

I like the symbols... i think the only slightly confusing factor would be that the http://www3.christianforums.com/images/icons/icon4.gif is also the symbol that appears in posts that have been reported, and maybe we shouldn't use the same sign for two different things?


Good point there, missy! **goes off to have a think about that**


If the members can overrule the mods, then what is the point of having mods? Assuming each ET forum has at least three mods, balanced viewpoints should be able to be maintained, without the need for members to steady the boat. If you catch my drift.
I think I voted for this, but I do have one concern now that I have worked a few reports. Member participation is encouraged, but I am not sure that impartiality is insured with members having a vote on the action taken.
Lisa

I agree with you both 100%. Just needed to ensure it was discussed.

[flaglady]

Great pro forma there, stone. I'm a big fan of pro formas!!


But I would suggest the following amendments in blue

Dear [insert name here]

Staff has received a (report) on one of your post. We are requesting that you edit your post within the next 24 hours from the time you received this pm. I must inform you that if you fail to comply, staff will edit the post for you.

A link to the post is below:

[insert link here]

[post number here]

The violation is highlighted below in red:

[copy violation highlighted in red here]

Please contact staff with any questions.

Stone
Ecumenical Moderator

[flaglady]

http://www3.christianforums.com/images/icons/icon5.gif Input needed
http://www3.christianforums.com/images/icons/icon4.gif supervisor input needed
http://www3.christianforums.com/images/icons/icon7.gif Ready to be worked
http://www3.christianforums.com/images/icons/icon2.gif waiting on member


How about we use the

http://www3.christianforums.com/images/icons/icon3.gif


instead of the

http://www3.christianforums.com/images/icons/icon4.gif

I like this because when the checkout girls at the suermarket want to summon the supervisors they turn their little lights on!!

[helenofbritain]

That's spooky... that's the symbol I had in mind, flaglady! We must be in the Twilight Zone - do do do do do do do do

[flaglady]

Two minds with but a single thought .........

[Shubunkin]

I think those symbols are a marvelous idea. ;)

[synger]

I've been helping out in Debate, and they use the little lightbulb to signify that they only need one more mod to weigh in before action. Makes it really easy to see at a glance the ones I need to look at first.
Also, we have found the little paper-note icon useful in showing that there's been a request for edit, and we're waiting on the poster to edit their post. That way, you don't have to keep opening that report until your time-frame has expired (ours is 24-48 hours), and can go on to other reports.

As to pro forma letters (I use the term "boilerplate"), I use them all the time. You might want to add a bit in your text that any PMs related to the report will become part of the public report, (as per rule 1.12 (http://foru.ms/faq.php?faq=rule_1#faq_rule_1_12) of the site-wide rules)

[JAS4Yeshua]

One other thing that we should be doing is moving the closed reports into the Archived Reports subforum. It can be difficult navigating through pages of closed reports just to find the ones that haven't been worked on yet.

[pdudgeon]

One other thing that we should be doing is moving the closed reports into the Archived Reports subforum. It can be difficult navigating through pages of closed reports just to find the ones that haven't been worked on yet.

JAS, use the forum 'search' function for that. type in Spirit, and all our reports will pop up on a list list for you. :thumbsup: (no more wading thru pages :D )

flaglady, yep to the listing of the symbols (whatever you choose) as being posted as a sticky in the reports forum.

[DedicatedLittleFaith]

And what about this ....

CONSENSUS:

When determining that a report is ready to be worked, please keep in mind the following:

3 mod/member consensus agreeing to the problem & action.

OR

Majority (mod &/or member) consensus after discussion of problem. If a majority can not be met, then the team leader will come in and make the deciding vote.

Have you noticed the wordage in red? Is that okay with everyone? Suppose three members decided such-and-such and action should be taken - is the mod then obliged to carry it out even though he/she might not agree?

Food for thought ......

I have noticed the wordings in red, and I disagree with them. Members are of course welcome to give their opinion, but it is up to the moderating team to reach a consensus on action to take.

Hence, a minimum of 3 mods in agreement,,,, and this clears the problem of having three members in agreement and one mod whom disagrees.

What do you think?

[LilLamb219]

Good points, DedicatedLittleFaith...I didn't think about that.

[longhair75]

I agree with friend DedicatedLittleFaith

Having the reports open to the members has its benefits, but ocassionally the argument that caused the reports spills over into the report forum.

The three mod rule is a good one, but it will have to wait for SDA. I have one in training and two standing for election right now, but until they are added to staff, frind stone and I are the only mods. genereally we wait for agreement before taking action.

The labels are a great idea

[flaglady]

JAS, use the forum 'search' function for that. type in Spirit, and all our reports will pop up on a list list for you. :thumbsup: (no more wading thru pages :D )

Wow! another tip for my mod training Wiki! Never knew that one!


flaglady, yep to the listing of the symbols (whatever you choose) as being posted as a sticky in the reports forum.

Aces, Pam. Seems pretty much all in favour.



I have noticed the wordings in red, and I disagree with them. Members are of course welcome to give their opinion, but it is up to the moderating team to reach a consensus on action to take.

Hence, a minimum of 3 mods in agreement,,,, and this clears the problem of having three members in agreement and one mod whom disagrees.

What do you think?

I think I was thinking that when I copied them into here. My immediate reaction was http://i21.photobucket.com/albums/b286/flagady15/smilies/afraid.gif and http://i21.photobucket.com/albums/b286/flagady15/smilies/smileypanic.gif


In others words, I think the idea is TERRIBLE!!!

[FreeinChrist]

I voted yes.....but I have reservations now.

Moderators are suppose to moderate in their subforum area only - is this making it possible that any ET moderator can moderate any ET forum? That would go against the site rules.

Members- I still think the ultimate decision is to be made by moderating staff, respecting the comments and wishes of members....is this what you are trying to convey?

[flaglady]

This is just a system that will be employed by all ET teams. But in case you have forgotten, this was the staff plan by Erwin:-

Forum mods work only in their assigned forums
Area mods (which we don't have yet) work in several assigned forums
Supermods (in this case just the ET Smods) work throughout ET

So such a system as this would make it easier for Amods and Smods to see where their assistance is needed and how the Fmods are getting on with their workload.

That clearer?

[Rochir]

This will be very helpful!

[flaglady]

OK so let's just have a final take on this

http://www3.christianforums.com/images/icons/icon5.gif Input needed ---- need additional voices to reach a consensus

http://www3.christianforums.com/images/icons/icon3.gif supervisor input needed ---- FSB or ban required, or Smods advice

http://www3.christianforums.com/images/icons/icon11.gif Being worked ---- consensus reached, action being taken

http://www3.christianforums.com/images/icons/icon1.gif waiting on member --- RFE requested, awaiting response

So the deal will be, as each stage is reached, someone (anyone!) will edit the titles and select the appropriate message icon.

Is this acceptable, if so, I will sticky it in the CA reports and pm everyone on staff to let them know.

This in no way effects the sub-forum teams' way of working their reports but will make it easier for Smods to spot where help is needed without having to open reports and figure it out.

[JAS4Yeshua]

Looks good to me. :)

[Freedom&Light]

I edited one of the reports to indicate that more input is requested, but it doesn't show up unless you click on the report. What did I do wrong?

It's the report from Liberal Christians.

[probinson]

Looks good to me. It's got my vote.

[flaglady]

Thanks Pete - as ever, your input it appreciated.

I edited one of the reports to indicate that more input is requested, but it doesn't show up unless you click on the report. What did I do wrong?

It's the report from Liberal Christians.

Want to send me the link, FL?

[Freedom&Light]

Here ya go! (http://foru.ms/t6025744-the-lords-table-liberal-catholics-protinus-09-02-2007.html)

[flaglady]

hm - worked for me.

How did you put it in?

Has to be done via Thread Tools>Edit Thread

And neat - it also shows up in one's subscriptions!

[Freedom&Light]

hm - worked for me.

How did you put it in?

Has to be done via Thread Tools>Edit Thread

And neat - it also shows up in one's subscriptions!

:blush: Not that way. I knew I did something wrong. Thanks!

[angelkiss]

I think it's a great idea. :thumbsup:

[Sophia7]

I voted yes to flagging the reports with symbols.

[Jim47]

I voted yes to flagging the reports with symbols.



Hi Sophia

Glad to see you back. Did you get all settled in your new home? :)

[Tishri1]

Hi Sis how have you been:wave::hug::hug:been praying for you I missed you:hug::hug:

I PMed all my forums staff and told them we could start using this then I forgot to use it lol sorry I have to get with the program a bit hehehe:wave: