PDA

View Full Version : Advice for Church websites


pmcleanj
3rd February 2005, 09:00 PM
Last night was Candlemas, and as neither our Anglican parish nor our Lutheran parish had a Candlemas service, I spent some time digging around on the internet trying to find what parishes *did* have such a service. There's a tremendous variety in church website quality!

As a result of my explorations, I came up with the following good advice, which I wish heartily to share with as many church webmasters and webmistresses as possible:

1) Most of your regular parishioners either took home a bulletin, or know someone they can phone for information. The people using your site who *don't* have that alternative are first-time visitors, so *that's* the demographic you should cater to. They may be first-time visitors with a special need and limited energy for research, like agnostics whose devout Great Aunt Helen is dying, so keep pastoral care particularly in mind.

2) Put the primary information first-time visitors want, on your very front page -- your "intro" page if you have one. At a minimum, that should be:
- your address (and a maplet!)
- regular service times
- the date
- any special services or events this week
- name and phone number of the pastor on call

3) I found some sites that met the above standard (except for the date) but the special services they listed were for Christmas week. So, have a staff member whose first job on Monday morning, is to update the intro page with the coming week's services.

Everything else is gravy. Pastoral letters, choice sermons, descriptions of your ministries, pictures of your stained glass or banners -- beautiful! But first, *be* there for the people who are reaching out to you for help!

So ... do any of you have any advice to add?

benedictine
3rd February 2005, 09:50 PM
Information on how to get more information on the pairticular denomination. This one is important to me, actually, ACOLYTE SCHEDULES !!! :) :) (lol, sorry, that's important, especially when you have multi[ple services in a week, or even a day, and need acolytes or lay ministers.

TomUK
3rd February 2005, 10:44 PM
And clear buttons to the different parts of the site. Too often churches bury all their interesting information after following dozens of links. If they clearly labelled things it would make things a lot easier.

Iron Sun 254
3rd February 2005, 11:44 PM
And make sure you keep you schedules up to date.

benedictine
4th February 2005, 01:00 AM
Yes, that's a good idea, Iron Sun. The Acolyte schedules in my parish usually run out every two months or so, and then we wait a couple months for another one. Usually in the interveneing time, I serve every sunday. I really don't mind, though.

AveMaria
4th February 2005, 02:32 AM
I'd add to the list, a link to an explanation of how a typical service works.

Attending a service can be nerve wracking and stressful for someone who is either unchurched or from a different denomination, and this could give them a better idea of what to expect, and reduce the amount of "Gee, why are people bowing and crossing themselves and how do they do communion here?" puzzlement.

Father Rick
4th February 2005, 03:51 PM
Thanks for the info... now I need to go back and critique the church's site...

BTW-- how do you feel about not having service times,etc on the front page, but rather a tab on the front page that takes you right to them?

Looking for honest input guys...

PaladinValer
4th February 2005, 04:21 PM
Make mass times a whole separate page :)

pmcleanj
4th February 2005, 04:29 PM
Thanks for the info... now I need to go back and critique the church's site...

BTW-- how do you feel about not having service times,etc on the front page, but rather a tab on the front page that takes you right to them?

Looking for honest input guys...
Depends on how much time you have to update the webpage.

But people who are urgently hunting for information are looking for:

- Are they holding the service?
- What time?
- Where?
- who do I call?

If I'm checking out twenty churches to see if one of them is at least offering a Candlemass service, and I've left it until the afternoon of February 2, I really don't have time to click on an extra tab in the hopes that it will have today's special service, or just a list of standard service times.

If I'm stranded in Denver over the weekend and using 12kBd hotel dial-up, I want to find out what the service times are on a single page-load -- or Sunday Morning might arrive before I get the information I need! There's nothing more frustrating than finding that you've missed the service during the time it took you to find the information!

I heartily urge you to have an up-to-date "this week at Saint So-and-so's" on the very first page! And minimal graphics, so that the page will load easily.